Invitation to Tender for communications services

Vacancy - consultant

Invitation to Tender for communications services

We are looking to secure a number of freelancers and agencies who can deliver a range of different communications services for WFD (e.g. design work, drafting content, copy writing, proof reading, and video editing).
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Overview

Westminster Foundation for Democracy (“WFD”) is the UK public body dedicated to supporting democracy around the world. Operating internationally, WFD works with parliaments, political parties, and civil society groups as well as on elections to help make political systems fairer, more inclusive, and more accountable.
We are a problem-solving, practitioner-led organisation that offers: 

  • High quality and impactful regional and country programmes that directly support the full spectrum of institutions in political systems to develop inclusive political processes, more accountable political systems, protection of rights and freedoms, and more pluralistic societies. 
  • Specialist analysis, research, and advice to inform UK policy makers on a range of democratic governance issues through our Centre of Expertise; and  
  • International elections observation on behalf of the UK.

Aim of this Invitation to Tender 

WFD is issuing this Invitation to Tender (“ITT”) to a range of potential suppliers of services and would welcome a bid from you / your organisation.
We are looking for freelancers and agencies to submit a bid that outlines relevant experience and expertise in one or more of the following areas: 

  • Lot 1: Design 
  • Lot 2: Copy writing (including proofreading and editing)
  • Lot 3: Video editing 

As part of your bid please include details of relevant experience, examples of your work, details of your day rate/s based on 8hrs of work, and references. 

Bid submission

All bids should be submitted via email by 9am UK time on Monday 9 December 2024. They must comply with the requirements of this ITT, and must include the information requested in the Bid Requirements below. Bids that do not meet the requirements will be rejected. 
The bid should be sent electronically and addressed to Chloe Tait and Katy Murray and sent to comms@wfd.org 

Please put “bid for communications services” and your/your organisation’s name in the subject line. 

The same email address should be used for any questions related to this ITT. 

By submitting a bid, you agree to comply with WFD’s standard terms and conditions for tendering and key policies, which are found here, and WFD’s Code of Conduct. 

Detailed Specification

Objective

WFD’s Communications and External Affairs team aims to showcase the importance, value and impact of our work in an accessible way. We want to raise awareness of WFD more broadly and position the organisation as a global thought leader, influential voice and a trusted regional partner. Our content highlights the works that WFD does to strengthen democracy and tackle global issues including responding to climate change, improving the inclusion of LGBTQ+ people and people with disabilities, and creating more opportunities for women and young people. 

As the demand on the in-house communications team has grown, we would like to develop a framework agreement with a range of freelancers / agencies so that we can draw on them for support with content production when needed.  

Scope of work and deliverables

We are looking for support in the following areas. Agencies and freelancers are welcome to submit a bid covering all three lots – or for just one or two lots. Please identify the relevant lot/s in your bid.

Lot 1: Design support

  • Designing digital and printed content including reports and social media assets following our brand guidelines and guidelines developed for bespoke projects
  • Designing digital and printed marketing materials including leaflets and posters 
  • Designing engaging digital campaign content for use on our website, social media and by partners – this could include developing new illustrations or adapting existing content 
  • Designing content for use at events and as part of exhibitions
  • Essential skills: Creative Cloud and Canva; ability to apply brand guidelines

Lot 2: Copy writer

  • Adapting or re-writing technical language to ensure that it’s accessible, engaging, and follows our style guide / tone of voice
  • Writing and editing content for printed and digital outputs
  • Writing articles, blogs or leaflets that are suitable for a range of audiences and based on technical content that’s shared with you
  • Writing summaries based on reports or research 
  • Editing and / or proof reading content, research or reports (e.g. our Annual Report)
  • Essential skills: Experience in writing for similar organisations and for fundraising purposes; ability to understand political jargon 

Lot 3: Film editing 

  • Editing footage and / or photos that we provide and using this content to develop short films that can be used on our website, social media, within newsletters and at events
  • Adding subtitles to films and ensuring that our brand / and the brand of any relevant partners is visible and used appropriately 
  • Essential skills: ability to use video editing software effectively and apply brand guidelines to final products

Timeline

The panel framework is expected to be established on or before 15 January 2025 and will expire on 15 January 2027 with the opportunity for a 2 year extension, subject to an annual review. Assignments may be commissioned under order contracts agreed with the supplier(s) from time to time during the term of the framework. 

Working arrangements

The services are expected to be delivered remotely. 

Payments

The supplier(s) will be expected, as part of the bid, to confirm a daily rate for the provision of the services throughout the term of the framework. The fee for each assignment will be agreed as part of the relevant order contract.  

Minimum experience and expertise

Generally, the supplier(s) will be expected to demonstrate the relevant credibility, including case studies and references related to their professional experience, and credentials, including relevant qualifications, to deliver high-quality services under lot 1, lot 2, and/or lot 3. 
In particular, the supplier(s) will: 

  • demonstrate their design skills through sharing examples of their work
  • demonstrate copy writing, editing and proofreading skills and experience
  • demonstrate examples of films they have developed or edited by sharing examples 
  • have working professional fluency in English (fluency in additional languages is a bonus, but not essential – please list any additional languages)

Bid process

Timescale

Below is the proposed timescale for the tendering process. Please note the dates are indicative and subject to change.  

Description

Date 

Issue ITT

25 November 2024

Closing date for receipt of completed tender proposals

9 December 2024

Shortlisting of bids

10 and 11 December 2024

Supplier interviews/presentations to tender committee 

12,13 and 16 December 2024

WFD announces preferred supplier/s

18 December 2024

Contract finalised and signed

w/c 6 January 2025

Bid requirements

In general, the bid should include the following:

  1. Organisational/personal profile
  2. Proposed solution and how it meets the specification 
  3. Financial proposal 
  4. References 
  5. Confirmation of compliance with General Terms and Conditions of Tendering.

Organisational/personal profile: 

  • Profile including brief history and financial overview
  •  Case studies/credentials demonstrating relevant experience and skills profile 
  • Names and brief biographies of key staff (if applicable).

NB – for agencies – WFD is particularly keen to receive bids from organisations which are – or are working towards becoming – living wage employers and that have a broadly representative and balanced Board from gender and ethnicity perspectives.  

Proposed solution: 

  • Clear explanation as to the proposed approach to meeting the specification set out in this ITT. 
  • Detailed project plan, including timelines, assumptions and dependencies, resourcing and risks. 

Financial proposal:  

  • Full breakdown costings for the proposed solution in sterling – and based on a day rate that covers 8 hours of work.
  • Separate accounting of VAT and/or any other applicable tax, duty, or charge. If VAT is not applicable then please include this.
  • Detailing of any discount applied in view of WFD’s not-for-profit status. 

References:

  • The bid should include details of two references relating to similar goods/services provided in the last three years. Please note – referees will only be contacted once Preferred Bidder status is assigned.

Confirmation of acceptance of General Terms and Conditions of Tendering: 

  • All bidders will be deemed to have accepted the WFD Terms and Conditions of Tendering and confirmed their compliance.

All bidders should also note the following:  

  • all bids should be submitted in English; 
  • all bids should be submitted in electronic form only;
  • this ITT and the response may be incorporated in whole or in part into the final contract;
  • only information provided in response to questions set out in this documentation will be taken into consideration for the purposes of evaluating the ITT;
  • bids which are poorly organised or poorly written, such that evaluation and comparison with other submissions is notably difficult, may exclude the bidder from further consideration; and
  • any bids which do not fully comply with the requirements of this ITT may be disregarded at the absolute discretion of WFD. 

Evaluation criteria

WFD does not provide a mathematical formula by which bids will be weighted / evaluated, but the procurement committee will consider the following criteria, among others in the evaluation of all responses: 

  • Quality of bid document, including examples of work
  • Service offer
  • Quality and track-record of bidders based on references
  • Value for money and pricing factors
  • Professional profile, track record, and references
  • Relevant experience, including case studies

WFD will score each criterion using the following table:

0

The proposal submitted omits and fundamentally fails to meet WFD’s scope and specifications. Insufficient evidence to support the proposal to allow WFD to evaluate. Not Answered 

1

The information submitted has a severe lack of evidence to demonstrate that WFD’s scope and specifications can be met. Significant omissions, serious and/or many concerns. Poor

2

The information submitted has some minor omissions in respect of WFD's scope and specifications. The tender satisfies the basic requirements in some respects but is unsatisfactory in other respects and raises some concerns. Satisfactory.  

3

The information submitted provides some good evidence to meet the WFD’s scope and specifications and is satisfactory in most respects and there are few concerns. Good

4

The information submitted provides good evidence that all of WFD's scope and specification can be met. Full and robust response, any concerns are addressed so that the proposal gives confidence. Very Good.

5

The information submitted provides strong evidence that all of WFD's scope and specification can be met and the proposal exceeds expectation i.e. exemplary in the industry. Provides full confidence and no concerns. Outstanding

Tender Queries

Any questions related to this tender should be addressed to Chloe Tait and Katy Murray – comms@wfd.org 
 

Equal Information

Should any supplier raise a question that is of general interest, WFD reserves the right to circulate both question and answer to other respondents, either via WFD’s website or by email. In this event, anonymity will be maintained.

Annual reports

Please provide a link or copy of your company’s latest audited annual accounts with the bid – if relevant.

Other information

If the potential supplier believes that there is additional information that has not been requested in the ITT but is relevant to your bid, please include that information as a separate attachment and explain its relevance to this ITT.

Responses to tender queries

How many suppliers are you planning to appoint per lot?

We are planning to appoint up to 5 suppliers per lot. 

What is the anticipated annual spend, per lot?

We’re not in a position to predict the specific nature of the assignments or to commit to a minimum volume or value of assignments throughout the term of the framework. This procurement exercise has been implemented as a tender because we anticipate that the value of the framework may exceed £15,000. 

Is the £15k for all 3 lots combined or will it be £15k per lot i.e.£45k total?

We’ve updated the information on the gov.uk contracts finder to make it clearer. The value of the framework agreement is up to £130k, which covers any potential work falling under any of the ‘lots’ described. 

Does the £130k include VAT?

Yes.

For Lot 3, is any filming required, or only video editing support?

This is mainly about editing existing footage rather than looking for filming support. 

Could you please clarify if agencies that focus solely on design, without offering copywriting or video editing services, are eligible to apply?

Yes – it is fine to apply for one lot (or two or all three).  

Would you expect those on the framework to competitively bid for projects, or would WFD approach particular agencies / freelancers for projects based on skills / availability / other criteria?

WFD would approach particular agencies / freelancers who are on the framework based on their skills, experience and availability.  

The tender document references a ‘detailed project plan’. Is there a specific project we should be responding to, or do you mean we should set out our normal design process and methodology with associated indicative hourly rates?

There isn’t a specific proposed project under any of the ‘lots’. What we’re trying to do is bring in freelancers and/or agencies under a framework agreement meaning we could go to them for support with relevant work that we don’t have capacity to produce ourselves in-house (across a 2-year period). So we’re looking for bids which explain your fees and suitability for delivering the type of work set out across any or all of the lots. 

The tender asks for responses to be delivered electronically but no format is specified. Is a pdf document(s) acceptable or would you prefer a different format?

Yes, an email with a PDF is fine. 

Can I create my own template to send in the required bid information?

Yes. 

Are you able to confirm if a full breakdown of costings is required and if so, what scope we are to base each lot on for this financial proposal?

Please supply details of your day rate and to explain which ‘lots’ you would be able to support in your bid.

How should we show our acceptance of the WFD terms and conditions as part of the bid requirements?

By submitting a bid, the bidder will be deemed to have accepted the WFD Terms and Conditions of Tendering and confirmed their compliance. 

If we are putting in a bid for all 3 lots, would you like 3 separate documents or 1 that combines all three?

One that combines all three would be easier for us to navigate but putting in 3 separate documents isn’t an issue if you would prefer to do that. 

Could you say roughly how you see the £130k being split between the three lots?

We can’t say at present how this will be split between the 3 lots. It depends on the amount of work that comes in over the next two years that falls under one or all of them.

Would you be able to share WFD’s general T’s and C’s with us?

https://www.wfd.org/policy/wfd-general-terms-and-conditions-tendering We would only share the T's and C's for this specific framework agreement to the preferred supplier(s).